This award recognizes a new program or initiative to enhance/ensure integrity of products/services in a jurisdiction, such as facial recognition systems, security features to a vehicle title, implementation of automated license plate readers, address verification software, and others. This is a law enforcement agency award. There will be one agency recognized as the regional winner in each region and of those four, one will be chosen as the international winner.
- Project/program/initiative decreases fraud or fraud risks
- Definitive/measurable outcomes
International and Regional
California Department of Motor Vehicles
CA DMV/Bureau Automotive Repair – Vehicle Emission Exception Identifier
California law requires smog certification be completed for vehicles at various times during the registration process. The DMV ensures smog certifications have been met prior to completion of registration. A high number of vehicles were identified with exceptions to smog requirements and completed registration. A joint effort between DMV and Bureau of Automotive Repair (BAR) using a private cloud computing-based data warehouse married internal data from both agencies and created a program that identifies smog exceptions throughout the state. The use of this tool allows the agencies to effortlessly share and store large amounts of data. The program identifies vehicles that required a smog certification and obtained registration without a proper smog inspection and highlights the registration entity responsible for processing the transaction and the method used to bypass the requirements. Historically, the Investigations Division relied on consumer complaints to initiate an investigation regarding fraudulent smog bypasses. With the use of data, the DMV is now able to be proactive in identifying potential fraudulent activity. During a selected period of review (roughly 12 months), 79,596 transactions were identified as potential fraud and twenty-five entities with the highest number of exceptions were selected for investigation.
North Carolina Division of Motor Vehicles License & Theft Bureau
Operation Double Take
The NCDMV License and Theft Bureau Operation Double Take Task Force was created following the discovery of multiple identity theft victims having duplicate driver’s licenses issued by using fraudulently obtained personal identifiable information. The task force was assigned multiple objectives including data analysis, investigating criminal activity, making arrests, and developing additional investigatory tools. The previous method of gathering data was cumbersome and time consuming for investigators. A new tool was created to streamline the collection of investigative data. Task force members identified cases and suspects across at least 10 states. Through the diligent work of the task force, multiple arrests were made. Once all suspects are indicted, 673 of the 733 victims’ cases will be cleared.