7:15 am - 5:00 pm
Registration
7:45 am - 8:45 am
Breakfast
Join colleagues and exhibitors for breakfast in the Exhibit Hall.
7:45 am - 7:00 pm
Exhibit Hall Open
9:00 am - 10:00 am
GENERAL SESSION
Opening Ceremonies and Region 2 Annual Membership Meeting
Join the Region 2 Board President Chief Jeff Dixon in opening the Region 2 Conference and conducting business at the Region 2 Annual Membership Meeting.
10:00 am - 10:30 am
Refreshment Break
Join colleagues and exhibitors for a refreshment break in the Exhibit Hall.
10:30 am - 12:00 pm
CONCURRENT SESSIONS
Quick Connect
Jurisdiction members can take advantage of this time to meet with exhibitors and qualified sponsors and see what solutions they have to offer.
Law Enforcement Immersive Experience
12:00 pm - 1:00 pm
Lunch
Join colleagues and exhibitors for lunch in the Exhibit Hall.
1:00 pm - 2:15 pm
GENERAL SESSION
Jurisdiction Highlights and Innovation
Jurisdictions will share their innovative programs that have been submitted for AAMVA award consideration and other jurisdiction highlights. Join us to learn about these potential award-winning ideas, accomplishments, priorities, and future projects.
2:15 pm - 2:30 pm
Transition Break
2:30 pm - 3:30 pm
CONCURRENT SESSIONS
Revolutionizing Customer Service: Meeting Customers Where They Are
Customer service must evolve to meet the changing needs and expectations of customers. Learn how members are using innovative approaches to customer service that prioritize convenience, personalization, and efficiency, ensuring a seamless experience for both customers and agents. Hear about strategies for delivering services across multiple channels, including online platforms, mobile apps, and in-person interactions. Discover how to leverage technology to provide real-time support and personalized assistance, enhancing the overall customer journey.
Ignition Interlock: Overcoming Challenges and Leveraging Best Practices
Join this session to explore the latest insights and strategies for optimizing ignition interlock device (IID) implementation, with a focus on discussing the complexities of state driver's license agency (SDLA) IID coordination, including law enforcement’s role in an effective IID program.
3:30 pm - 4:00 pm
Region 2 Networking Social
Join colleagues and exhibitors for a treat served by the Region 2 Board and sponsors in the Exhibit Hall.
4:00 pm - 5:00 pm
CONCURRENT SESSIONS
Navigating the Future of Micro-Mobility: Skills, Safety, and Law Enforcement in a Shared Space
As e-bikes, scooters, and delivery bots share the road with traditional vehicles, questions arise about how to operate them and how law enforcement handles these vehicle types. This session will cover recommended registration requirements, regulation challenges and the role of law enforcement in managing these devices on public roads. Attendees will gain practical insights into how laws are evolving and what is needed for safe, efficient integration of micro-mobility vehicles into existing infrastructure.
Combating Human Trafficking in Motor Vehicle Agencies: Spotting the Victims and Supporting Restablishing Identity
Human trafficking is a pervasive issue that often goes unnoticed in everyday settings, including roadside stops and motor vehicle agency offices. This session aims to equip motor vehicle agency staff and law enforcement officers with the knowledge and tools needed to identify and assist victims of human trafficking.
5:30 pm - 7:00 pm
President's Welcome Reception
Argh maties! Join Region 2 President Jeffrey Dixon as he welcomes attendees to Florida. We invite you to don your pirate apparel with exhibitors as AAMVA invades Tampa with a Gasparilla themed reception.