Systems Outage Reports and Analytics

For better transparency and information sharing with our members, AAMVA is posting system/application availability statistics for ongoing and past fiscal years; as well as the root cause analysis (RCA) of major IT system outages within four weeks of the outage occurrence. These RCA documents will remain on the website for one year.  

Please click on the charts and documents below for more details.


Application Availability Statistics




Root Cause Analysis Documents for Past Outages



file - 03/21/2024

Azure Express Route (ER) Outage Root Cause Analysis

Microsoft’s Azure Government (MAG) in VA experienced an outage impacting multiple customers leveraging their Express Route (ER) Service