2022 Region 4 Conference Presentations

Provo, UT
June 21-23, 2022

For all AAMVA members

If you are not logged in already, you will be prompted to log in. After logging in, files will be accessible. Most files are PDFs of the presentations. Some files are zip folders that contain presentations with companion multimedia files (videos and audio clips). Depending on the size of the file, you may experience a wait before it successfully downloads.

file - 06/23/2022

ADAS and ADS-Equipped Vehicles

Presentation on recommendations and lessons learned after there is an incident with an ADAS or ADS-equipped vehicle

file - 06/23/2022

Authentic Engagement: Fighting Fake News Online

Presentation on how to use social media to build confidence with customers, market information, and maintain engagement

file - 06/23/2022

It Takes a Village to Beat E-Commerce Fraud

Presentation on how to deal with fake dealer websites

file - 06/23/2022

Driver Skills and Knowledge Testing

Presentation on skills and knowledge testing programs, new technological solutions, online pre-tests, and lessons learned

file - 06/23/2022

Hot Cars in Disguise

Presentation on cloned vehicles and VIN switching schemes

file - 06/23/2022

Representation Matters: Addressing the Need for Diversity, Equity, and Inclusion

Presentation on how to create an inclusive workplace culture and connecting with marginalized communities

file - 06/23/2022

Are Your License Plates LPR Readable?

Presentation on digital plates, AAMVA's License Plate Reader Program Best Practices and License Plate Standard, and the License Plate Verification Program

file - 06/23/2022

Convictions, Withdrawals, and Reinstatements, Oh My!

Presentation on driver license compacts and AAMVA's State-to-State Verification Sservice to manage driver history records

file - 06/22/2022

Contact Centers as a Service

Presentation on contact centers and the efforts of AAMVA's Contact Center Working Group

file - 06/22/2022

E-Titles, E-Liens, E-Odometers, and More

Presentation on the trends of electronic titles, liens, and odometers

file - 06/22/2022

Street Racing and Take-Overs

Presentation on the challenges, impacts, and strategies as street racing and take over incidents continue to rise

file - 06/22/2022

Investigative Tools

Presentation on tools and resources to combat fraud, including AAMVA's Deterrence and Detection of Fraud Best Practices, Edition 2

file - 06/21/2022

Law Enforcement Town Hall

Presentation about AAMVA's law enforcement program, its objectives, projects, and initiatives

file - 06/21/2022

Leveraging Modern Services to Improve Customer Access

Presentation on various tools and approaches to virtual customer counters, expanding online services, and the future of customer service delivery

file - 06/21/2022

Mobile Driver's License

Presentation on the latest with mDLs including state implementations, standards and guidelines, and various law enforcement use cases

file - 06/21/2022

Junk, Destroyed, and Temporary

Presentation on challenges with junk and destroyed vehicles and the problem with temporary tags