Monday, April 7

9:00 am - 10:30 am

Welcome, Overview, and Defining Leadership

AAMVA Leadership welcomes attendees and facilitates a getting-to-know-you exercise that explores personal commonalities and perceptions of leadership.

10:45 am - 12:00 pm

Leveraging Your Association: AAMVA, Yeah We Do That!

Learn how your association can help solve your latest business challenges: an overview of AAMVA’s products, services, and best practices.

1:00 pm - 5:00 pm

Building Teams with Collaboration and Innovation

This up-on-your-feet, interactive experiential learning program uses the tenets of improvisation to strengthen skills related to team building, communication, creativity and innovation, and adaptive problem solving.

6:00 - 9:00 pm

Dinner and Bus Tour of Washington, DC

Tuesday, April 8

9:00 am - 12:30 pm

Building a Better Workplace with DiSC

Learn about your DiSC style, understand other styles, and build more effective relationships.

1:30 pm - 4:30 pm

Challenging Your Leadership Paradigm

Leadership vignettes and case studies provide an opportunity to challenge your approach in different situations.

Wednesday, April 9

8:30 am - 9:15 am

Visit Virginia Department of Motor Vehicles

(Law Enforcement participants will visit Virginina State Police.)

9:15 am - 9:45 am

Session: Customer Service

Virginia Department of Motor Vehicles

DMV staff will share information on operations, how the pandemic influenced their current service model, and highlights of key initiatives currently underway.

9:45 am - 12:15 pm

Tours/Demonstrations

Virginia Department of Motor Vehicles

Visit with DMV program managers and see their innovative services in action.  

2:00 pm - 3:00 pm

Leadership Journey and Lessons Learned

AAMVA community leader shares lessons learned and best practices.

3:00 pm - 5:00 pm

Open Roundtable

The class will break into small groups to share leadership challenges and problem-solving techniques.

Thursday, april 10

9:00 am - 12:00 pm

Coaching: Supportive and Directive Approaches

Coaching is an effective tool for the continuous growth of an organization. Learn to use a variety of coaching techniques and approaches, depending on the person and the circumstances.

1:00 pm - 5:00 pm

Effective Presentation and Speaking Skills

Develop skills to speak with confidence, use vocal range, tone, and gestures for greater impact, and conduct question and answer sessions effectively.

6:00 pm - 9:00 pm

Graduation Reception and Dinner

Finish the week with a celebratory dinner and ceremony recognizing the class.