2024 Region 1 Conference Presentations

Québec City, Québec | May 21-23, 2024

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(Check out the 2024 Region 1 Conference photo album on Flickr.)

file - 05/23/2024

Ten Ways to Wow Your Customer

Now more than ever, customers want and expect the same experience at the DMV as they receive from the favorite and beloved brands. This session explores how jurisdictions in the US and Canada are developing innovative and personalized experiences to address customer needs.

file - 05/23/2024

Innovate and Integrate: Ignition Interlock Strategies for Today and Tomorrow

Join us for an insightful session as we delve into the world of Ignition Interlock Devices (IIDs) and explore best practices, reciprocity implementation efforts, and more.

file - 05/23/2024

The Paperless Ways of Vehicle Transactions

Buying a vehicle should be a positive experience. Unfortunately, it can sometimes turn into a nightmare. However, there are new tools that allow the seasoned buyer to avoid the unbearable feeling caused by a bad transaction when purchasing a vehicle. Do you know them? ... Are you sure? If in...

file - 05/23/2024

Driver and Vehicle Records: Can we share that?

Data governance is essential to any data-driven organization, the motor vehicle community is no exception. A solid data governance strategy is crucial to ensure data integrity, security, and compliance with the increasing amount of data generated. Join us to learn how US and Canadian...

file - 05/23/2024

It's Not Your Grandpa's Buick Anymore!

Vehicles are becoming more complicated every day. Customers want the most unusual and unique vehicles which can cause confusion for jurisdictions. What safety standards do jurisdictions apply and how are non-conforming vehicles handled by jurisdictions? Hear about Canadian and U.S. safety...

file - 05/23/2024

DBUF, EV, RUC, kWh – the Alphabet Soup of Alternative Infrastructure Funding!

With the proliferation of electric and hybrid vehicles, revenues from gasoline taxes are dwindling. Join us as we explore what alternative funding mechanisms are being considered to pay for infrastructure maintenance and improvement.

file - 05/23/2024

Recruit This!

Law Enforcement and DMV offices on both sides of the border face staffing challenges on a daily basis. This session will cover Leadership vs. Management and the ability to retain through sound leadership practices and getting creative with recruitment efforts.

file - 05/23/2024

Impaired Driving Enforcement

Learn how the RCMP approaches Drug Impaired Driving screening and detection, then hear how Québec is dealing with challenges of 2017 legalization of cannabis, subsequent law amendments, and their outreach efforts to younger people.

file - 05/22/2024

Cyber Fraud from Online Transactions

Come hear a report on the work being done by the Cyber-Digital Fraud Working Group and share your jurisdiction’s experience with online transaction fraud. This will be a discussion led by working group members, and we want to hear from you!

file - 05/22/2024

Understanding and Preparing for November 2024 Elections, REAL ID Deadline, and CDL Mandates

Join our session for a comprehensive dive into critical topics shaping the regulatory landscape of 2024. Delve into nuances of the 2024 US election and gain valuable insight to potential impacts on the motor vehicle industry. Discuss the details surrounding the May 2025 REAL ID deadline, and...

file - 05/22/2024

Vehicle Data Validation

Please join us to learn about the tool/systems available to assist motor vehicle agencies and law enforcement in validating vehicle registration and/or title data.

file - 05/22/2024

Micro-Mobility, Macro-Hiccups

Every jurisdiction experiences different situations with various type of micro-mobility vehicules. Every week seems to bring new ones and we don't know what to do with them. Learn more about the regulation in place in the U>S. and Canada and how they are applied. It won't stop the flow of new...

file - 05/22/2024

The Five P's of Human Trafficking

This session will discuss how the AAMVA community and its partners can work together to understand how prevention, protection, policy, prosecution and partnerships can help to support anti-trafficking efforts in the United States and Canada.

file - 05/21/2024

Law Enforcement Townhall

Hear about the latest activities of the AAMVA law enforcement services program. Attendees will then participate in an open discussion about your agency’s challenges and successes.

file - 05/21/2024

Jurisdiction Highlights and Innovation

Jurisdictions will share their innovative programs that have been submitted for AAMVA award consideration and other jurisdiction highlights. Join us to learn about these potential award-winning ideas, accomplishments, priorities and future projects.

file - 05/21/2024

Region 1 Leadership Panel

Hear from AAMVA Leadership Academy graduates about best practices, lessons learned and insights. Learn more about successes and challenges post-graduation.

file - 05/21/2024

Opening Session

Join Region 1 Board President Renée Delisle, and her guests in opening the Region 1 Conference and to conduct business at the annual Region 1 Membership Meeting.

file - 05/21/2024

Identity Management - Past, Present and Future.

Join our panel of experts to discuss the road so far, what's changing, and what's coming in the world of Physical Credentials, Mobile Drivers Licenses, and the Digital Trust Service.