8:00 am - 12:00 pm
Registration
7:30 am - 8:30 am
General Session
AAMVA: Yeah, We Do That!
Learn about the programs and services AAMVA offers to members, including best practices, conferences, education, information access, legislative support, technology systems, and more. New attendees are encouraged to attend and become oriented to AAMVA. Breakfast will be available in the room.
8:00 am - 9:00 am
Breakfast
9:00 am - 10:30 am
Concurrent Sessions
Identity Management Program Update and Peer-to-Peer Roundtable
Join colleagues for topic-specific discussions and small group conversations. This session will also include a brief ID Management Program update.
Vehicle Program Update and Peer-to-Peer Roundtable
Join colleagues for topic-specific discussions and small group conversations. This session will also include a brief Vehicle Programs update.
Legal Services Town Hall
Participate in a roundtable discussion on the common legal and legislative issues facing the motor vehicle community. This interactive session will provide attendees with the opportunity to share and learn about unique and emerging trends that cross jurisdictional lines.
10:30 am - 10:45 am
Transition Break
10:45 am - 12:15 pm
CONCURRENT SESSIONS
MVA Operations Program Update and Peer-to-Peer Roundtable
Join colleagues for topic-specific discussions and small group conversations. This session will also include a brief MVA Operations and Customer Experience update.
Driver Program Update and Peer-to-Peer Roundtable
Join colleagues for topic-specific discussions and small group conversations. This session will also include a brief Driver Programs update.
Law Enforcement Program Update and Peer-to-Peer Roundtable
Join colleagues for topic-specific discussions and small group conversations. This session will also include a brief Law Enforcement program update.
Legal Ethics and Professional Responsibility Training
This session will provide legal services attendees with the opportunity to fulfill the ethics and professionalism and civility components of their Continuing Legal Education (CLE) credits. A working lunch will be provided.
12:15 pm - 1:15 pm
Lunch
1:15 pm - 2:30 pm
Concurrent Sessions
Keeping Staff and Customers Safe: Survey Results and Strategic Investment in MVA Office Security
Customer disruptions and safety incidents in MVA offices are concerning, placing staff at risk and impacting service delivery. The MVA Operations and Customer Experience Committee recently surveyed jurisdictions to assess the current state of incidents in MVAs. The findings reveal gaps and opportunities for improvement. We will explore a detailed, phased budget proposal developed from the survey findings. This proposal outlines strategic investments in training, technology, and infrastructure that can be adapted to your jurisdiction's needs and budget realities.
The Use of AAMVA Systems for the Detection and Deterrence of Fraud and Other Criminal Activity
AAMVA offers a variety of systems to detect and deter fraud and other criminal activity. This session will delve into case studies on the use of systems such as Driver’s License Data Verification (DLDV), State-to-State (S2S), Social Security Online Verification (SSOLV), the National Motor Vehicle Title Information System (NMVTIS) and others. Questions will be discussed such as when is a hard stop to a transaction appropriate, what to do when a system result indicates a potential fraud, and when should law enforcement be involved to investigate. Learn how these resources have kept bad drivers from obtaining driving privileges, stopped identity thieves from committing further criminal activity, and detected and prevented a variety of fraudulent acts.
Identity Establishment and Presentment, Why Standards Matter
Relying parties have trusted driver licenses and ID cards simply because they trusted the issuing authority. With the improvements that mobile driver license (mDL) brings for authenticating the credential, relying parties now seek to better understand how the identity was established for the credential holder. In this session we will discuss the mDL's effect on relying party trust in government-issued identities and how jurisdictions can position themselves to continue to be its most trusted source. Hint: Adherence to standards is key.
2:30 pm - 2:45 pm
Transition Break
2:45 pm - 4:00 pm
Concurrent Sessions
Beyond Project Plans: The Strategic Role of Change Management in MVA Transformation
Change management ensures your initiative succeeds. This session provides a foundational overview of change management principles and demonstrates why investing in the people side of change is just as important as managing the technical side. Participants will learn practical tools and frameworks for implementing a structured change management program tailored to MVA environments.
Tag, You’re It: Rethinking Temporary Plates, Visibility, and Verification
Temporary tags have become a hot topic in vehicle regulation, enforcement, and fraud prevention—and Texas is rewriting the playbook. This session unpacks Texas’ innovative temp‑tag model, including its integration with NMVTIS pilot efforts, enhanced license plate lookup capabilities, and strategies for improving visibility and accountability across the system.
Attendees will walk away with practical best practices, insights into emerging verification tools, and a clearer understanding of how states can modernize temp‑tag processes to strengthen compliance and reduce misuse. A timely, solutions‑focused conversation for anyone involved in vehicle services, enforcement, or policy.
Slowing Down the Fast Lane: Intelligent Speed Assistance and What States Need to Know
Intelligent Speed Assistance (ISA) is gaining attention as states explore new approaches to addressing serious speeding offenses. This session provides an update on current legislative activity, emerging policy considerations, and how ISA is being discussed and implemented across the country. Participants will also hear the latest from AAMVA’s ISA Working Group and learn how states can stay informed and engaged as this technology and policy landscape continues to evolve.
4:00 pm - 4:15 pm
Transition Break
4:15 pm - 5:15 pm
Concurrent Sessions
Understanding the JSI Program in NMVTIS
Through the NMVTIS Junk, Salvage, and Insurance (JSI) program junk/salvage yards, auto recyclers , and insurance carriers report vehicles deemed junk, salvage, or total loss to NMVTIS. Using JSI data, state titling agencies and law enforcement can more accurately interpret vehicle histories, make informed titling decisions, and enhance investigations into vehicle theft and title/brand fraud. The session will cover how JSI benefits stakeholders through, improved customer protection and vehicle safety, better enforcement against unsafe vehicles, and more consistent data across jurisdictions—and how to interpret and apply JSI data in day-to-day operations.
It will also introduce AAMVA’s JSI model legislation, which provides a framework states can adopt to tighten enforcement and enhance comprehensive reporting compliance under NMVTIS requirements.
From Tension to Resolution: De-Escalation Training Success Stories from the Field
This session brings together jurisdictions that have successfully implemented de-escalation training programs for their frontline staff. Panelists will share the training models and approaches they selected, how they customized content for MVA-specific scenarios, implementation strategies including rollout timelines and staff engagement, initial staff reactions and how concerns were addressed, real-world application stories demonstrating the training in action, and how to measure for success.
Future Enhancements to Verification Systems
Come hear about the future enhancements for U.S. Passport Verification System (USPVS) and Driver License Data Verhification (DLDV) and how states can prepare for them.