2022 Leadership Academy Agenda

Westin Arlington Gateway Hotel
Arlington, VA

Classroom: Fitzgerald D
Meals: Fitzgerald E

Monday, May 9


8:00 am - 9:00 am

Breakfast


9:00 am - 10:30 am

Welcome, Overview, and Defining Leadership

AAMVA Leadership welcomes attendees and facilitates a getting-to-know you exercise that explores personal commonalities and perceptions of leadership.

  • Anne Ferro, President & CEO, AAMVA
  • Chrissy Nizer, AAMVA Chair of the Board and Administrator, Maryland Motor Vehicle Administration
  • Ian Grossman, Vice President, Member Services & Public Affairs, AAMVA


10:30 am - 10:45 am

Break


10:45 am - 12:00 pm

Leveraging Your Association: AAMVA, Yeah We Do That!

Learn how your association can help solve your latest business challenges: An overview of AAMVA’s products, services, and best practices.

  • Ian Grossman, Vice President, Member Services & Public Affairs, AAMVA


12:00 pm - 1:00 pm

Lunch


1:00 pm - 5:00 pm

Building Teams with Collaboration and Innovation

This up-on-your-feet, interactive experiential learning program uses the tenets of improvisation to strengthen skills related to Team Building, Communication, Creativity & Innovation, and Adaptive Problem Solving.

  • Bob Kulhan, Business Improv


5:45 pm

Dinner and Bus Tour of Washington, DC

Bus leaves from the hotel.


Tuesday, May 10


8:00 am - 9:00 am

Breakfast


9:00 am - 12:00 pm

Challenging Your Leadership Paradigm

Leadership vignettes and case studies provide an opportunity to challenge your approach in different situations.

  • Brian Ursino, Director, Law Enforcement Programs, AAMVA


12:00 pm - 1:00 pm

Lunch


1:00 pm - 5:00 pm

Understanding Leadership Style and Personality Types

Better understand your Leadership Style and how you can modify your “preferred style” to be a more effective leader. Knowledge of your similarities and differences with others will enable you to build stronger relationships.

  • Todd Bradberry, Parallel Management


Free evening/dinner on your own

Wednesday, May 11


7:45 am - 8:30 am

Breakfast


8:30 am - 9:30 am

Travel to Virginia Department of Motor Vehicles

Bus leaves from the hotel.


9:30 am - 10:00 am

Customer Service

Virginia will share information on operations, how the pandemic influenced their current service model, and highlights of key initiatives currently underway.

Virginia Department of Motor Vehicles

  • Linda B. Ford, Acting Commissioner, Virginia Department of Motor Vehicles


10:00 am - 12:30 pm

Tours/Demonstrations

Visit with DMV program managers and see their innovative services in action. 

Virginia Department of Motor Vehicles


12:30 pm - 1:30 pm

Lunch


1:30 pm - 2:30 pm

Travel to Westin


3:00 pm - 5:00 pm

Change Management

Learn how effective change management programs can improve the ability to successfully bring projects in on time and on budget.

  • Georgia Steele, EdD, Assistant Deputy Commissioner, Georgia Department of Revenue


Free evening/dinner on your own


Thursday, May 12


8:00 am - 9:00 am

Breakfast


9:00 am - 12:00 pm

Coaching: Supportive and Directive Approaches

Coaching is an effective tool for the continuous growth of an organization. Learn to use a variety of coaching techniques and approaches, depending on the person and the circumstances.

  • John Purcell, Dale Carnegie


12:00 pm - 1:00 pm

Lunch


1:00 pm - 5:00 pm

Effective Presentation and Speaking Skills

Develop skills to speak with confidence; use vocal range, tone, and gestures for greater impact; and conduct question and answer sessions effectively.

  • John Purcell, Dale Carnegie


5:00 pm - 5:30 pm

Closing Discussion


6:00 pm - 9:00 pm

Graduation Reception and Dinner

Finish the week with a celebratory dinner and ceremony recognizing the class.

Westin Hotel, Fitzgerald A/B