Staff Project Manager
This working group is tasked with developing best practice guidelines for potential service disruptions that motor vehicle agencies (MVAs) may encounter, for in-person service environments and call center and/or central office environments, including:
- Responding to active shooter/active threats
- Office security design, including tenets of Crime Prevention Through Environmental Design (CPTED)
- Security staffing
- Dealing with First Amendment Auditors and others who seek to disrupt in-person services
- Legal threats and challenges from Sovereign Citizens and others who engage in sometimes harassing calls and/or written communication
- Other areas where there could be significant challenges for the provision of MVA services and products
This group is currently recruiting for new members. To submit an application, please visit here.
For questions about the group, please contact the staff project manager below.