7:00 am - 5:00 pm
Registration
8:00 am - 9:00 am
Breakfast
8:00 am - 9:15 am
Law Enforcement Memorial Breakfast
Invitation only
8:00 am - 5:00 pm
Exhibit Hall Open
9:30 am - 12:00 pm
GENERAL SESSION
Opening Session and Annual Membership Meeting
Join Chair of the Board Eric Jorgensen and his guests to open the 2025 Annual International Conference and to conduct business at the Annual Membership Meeting.
12:00 pm - 1:00 pm
Lunch
1:00 pm - 2:00 pm
CONCURRENT SESSIONS
Auto Theft and Title Fraud at Auto Dealerships
Criminals are using different forms of fraud to steal vehicles from car dealerships. This session will show how document fraud, identity theft, and synthetic identity are used during the auto dealership financing process to steal vehicles that not only victimize dealerships but create challenges for motor vehicle administrators who must correct the fraudulently obtained titles.
The Road to Reciprocity
Motor vehicle administrators face various challenges to ensure driver records that have had action(s) taken on the driving privilege in a state other than their state of record are effectively communicated and restrictions maintained when appropriate. This session will discuss ACD codes for CDLIS and non-commercial reporting and restrictions relating to ignition interlock device (IID) and intelligent speed reciprocity requirements.
Advancing Electronic Vehicle Titling
This session will provide an update on AAMVA's electronic titling and vehicle record management initiative. It will include an update on the proof of concept for interstate vehicle record exchange, as well as an overview of AAMVA’s electronic vehicle titling toolkits and resources designed to assist motor vehicle agencies in researching and planning their transition to fully electronic vehicle titling. Additionally, the session will cover AAMVA's efforts to assess the current status of jurisdictions in their move towards electronic vehicle titling and vehicle records management. Finally, the session will offer insights into AAMVA's next steps and plans for this initiative in the upcoming year.
Improving the Customer Experience Through Marketing and Social Media Trends
In today’s digital age, customer expectations are evolving. This session dives into how departments of motor vehicles are transforming the customer experience by embracing modern marketing strategies and staying ahead of social media trends. Learn how DMVs are using social media in a targeted way to build trust, reduce confusion, and improve service delivery. We'll highlight successful case studies, explore tools for measuring engagement, and discuss how to handle crisis communication and misinformation in the digital sphere.
2:00 pm - 2:15 pm
Transition Break
2:15 pm - 3:45 pm
CONCURRENT SESSIONS
Regions 1 and 2 QuickConnect
Regions 1 and 2 jurisdiction members have this time to meet with exhibitors and sponsors to learn about the solutions they offer. These are short, one-on-one meetings between a jurisdiction and an exhibitor or sponsor. Participants receive a QuickConnect schedule in advance and bring it with them to know what meetings to attend.
Regions 3 and 4 DMV Peer-to-Peer Roundtables
Join peers for topic-specific discussions and small group conversations. This session is for attendees from Regions 3 and 4, as well as all other attendees not participating in QuickConnect.
This session is for jurisdiction, federal, and local government members only.
Law Enforcement Peer-to-Peer Roundtable
Join your peers for topic specific discussions in small groups.
3:45 pm - 4:00 pm
Transition Break
4:00 pm - 5:00 pm
GENERAL SESSION
Artificial Intelligence
6:00 pm - 7:30 pm
Chair’s Welcome Reception
Join us at the Arizona Science Center for a fun night of networking!